Terms and Conditions

Terms and Conditions

Terms of Use

Welcome to ticketsinvienna.com and its associated mobile application (collectively referred to as the "Website"), operated by Cafu Pass Service OÜ. By accessing and using our Website, you agree to these Terms of Use, which form a legally binding agreement between you and Cafu Pass Service OÜ. Please read them carefully. If you do not accept these terms, do not use our Website. If you have already accessed the Website but do not agree, please stop using it immediately.

Definitions

  • "We," "us," "our": Refers to Cafu Pass Service OÜ, the owner of the Website.
  • "Member": An individual registered to use features of our Website.
  • "Provider": A Member who offers travel-related goods/services such as tours, attractions, or activities.
  • "Profile": Information provided by a Member about themselves or their business.
  • "User": Refers collectively to Visitors or Members.
  • "Visitor": Someone browsing the Website without registering.
  • "Customer": A User purchasing goods/services through the Website.
  • "Content": All text, graphics, audio, video, and data available on the Website, including Member-provided content.

Limited License

You are granted a non-exclusive, non-transferable, revocable license to use our Website in accordance with these Terms of Use. Your access is strictly limited to purposes outlined herein.

Relationship Between Us

The Website acts solely as an intermediary for purchasing goods and services. No other relationship—such as agency, partnership, or employment—is established between you, other Users, or our affiliates.

Compliance with Laws

You agree to adhere to all applicable local and international laws regarding your use of the Website. We may investigate violations of these Terms and take appropriate actions, such as canceling accounts or reporting unlawful activity.

Eligibility and Membership

  • Users must be at least 18 years old.
  • Users aged 13-17 require parental consent to access the Website.
  • Registration is not permitted for users under 13.
  • Membership approval is at our sole discretion.

Information from Children

We do not knowingly collect data from individuals under 13.

Digital Millennium Copyright Act (DMCA) Compliance

If you believe your copyrighted work has been used without authorization on our Website, please provide:

  • Your authorized signature.
  • A description of the copyrighted work.
  • The location of the infringing material.
  • Your contact details.
  • A statement of good faith belief regarding unauthorized use.
  • A statement of accuracy under penalty of perjury.

Contact Information:

We will review notices meeting the above requirements.

Intellectual Property

All trademarks and content on the Website are protected by copyright laws. You may not use, copy, or distribute any materials without prior written consent.

Linking and External Links

You may link to our Website if you do not obscure its content or engage in illegal activities. We may request link removal at any time. Our Website may include links to third-party sites for convenience; we are not responsible for their content or practices.

Data Protection

We process user data as necessary for services and may share relevant information with Providers for contract execution. Full details are available in our Privacy Policy.

Warranty Disclaimer

The Website's content and features may change without notice. We are not liable for interruptions, malfunctions, or unavailability. Use of the Website is at your own risk.

Limitation of Liability

Cafu Pass Service OÜ and affiliates are not liable for:

  • Errors or omissions on the Website.
  • Website unavailability or technical issues.
  • Delays, cancellations, or other disruptions caused by external factors, including force majeure.

Arbitration

Disputes related to these Terms or the Website will be resolved via binding arbitration under the Commercial Arbitration Rules of the Estonian Arbitration Association. Arbitration costs are split equally, but the prevailing party may recover fees.

General Terms

  • These Terms are governed by Estonian law.
  • Legal actions must be filed within one year of the cause of action.
  • If any provision is deemed invalid, the rest remain enforceable.
  • In case of conflicts, these Terms take precedence over Website content.
  • Failure to enforce a provision does not constitute a waiver.